Privacy Policy

Privacy Policy

Effective Date: 21-08-2024

At Bridgette Enterprises, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment details.
  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device type, and browsing behaviour on our website. This information helps us improve our website and provide a better user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfil your orders, including sending order confirmations, shipping notifications, and invoices.
  • Customer Service: To respond to your inquiries, provide customer support, and address any issues you may have with your purchase.
  • Marketing: To send you promotional offers, newsletters, and updates about our products and services, if you have opted in to receive such communications.
  • Website Improvement: To analyse website traffic, understand customer preferences, and improve our website’s functionality and content.
  • Legal Compliance: To comply with legal obligations, such as tax and accounting requirements, and to protect our rights and interests in the event of a dispute.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and website hosting. These service providers are contractually obligated to keep your information secure and confidential.
  • Legal Requirements: We may disclose your information if required by law, or in response to a legal request, such as a subpoena, court order, or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners as part of the business transaction.

4. Data Security

We implement a variety of security measures to protect your personal information:

  • Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission.
  • Access Control: Access to your personal information is restricted to authorized personnel who need the information to perform their job duties.
  • Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request the correction of any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do this by clicking the “unsubscribe” link in any email, or by contacting us directly.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: