Shipping Policy
Last Updated: 21-08-2024
Welcome to Bridgette Enterprises! We are committed to delivering your orders promptly and securely. Please review our shipping policy below for important details about how we handle shipping from our warehouse to destinations.
1.Shipping Locations
We currently ship to all countries from our warehouse located in Pakistan.
2.Shipping Methods
We offer the following shipping methods:
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Standard Shipping: Delivery within 6-9 business days.
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Express Shipping: Delivery within 2-4 business days.
Shipping times may vary based on your location and the shipping method chosen.
3.Shipping Costs
We provide free shipping on orders over $1,000.
Shipping costs are calculated at checkout based on the weight and dimensions of your order, the shipping method selected, and the delivery destination. You can view the estimated shipping costs before finalizing your purchase.
4.Order Processing Time
All orders are processed within 2-4 business days. Please note that orders are not processed or shipped on weekends or public holidays.
5.Customs, Duties, and Taxes
The recipient of the shipment is responsible for any customs duties, taxes, or fees incurred.
We are not responsible for any delays caused by customs clearance processes.
6.Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
7.Shipping Delays
While we strive to meet all delivery timelines, unforeseen circumstances such as natural disasters, customs delays, or carrier-related issues may cause delays. In such cases, we will do our best to notify you promptly and provide updates on your order status.
8.Lost or Damaged Packages
If your package is lost or damaged in transit, please contact our customer support team at support@bridgetteenterprises.com within 7 days of the estimated delivery date.
We will work with the carrier to investigate the issue and, if necessary, provide a replacement or refund.
9.Incorrect Shipping Information
Please ensure that all shipping information provided is accurate and complete. We are not responsible for packages delivered to incorrect addresses due to incorrect shipping information provided by the customer.
If you need to update your shipping address after placing an order, please contact us immediately at support@bridgetteenterprises.com.
10.Return and Exchange Policy
For information on returns and exchanges, please refer to our Return and Exchange Policy.
11.Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at:
Email: support@bridgetteenterprises.com
Phone: +1 (909) 516-8570
Thank you for shopping with Bridgette Enterprises! We appreciate your business and look forward to serving you.
